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Support
Effective August 31, 2026
For purchase, access, or pattern questions, email us and include enough detail for us to find the right solution.
Contact
Email hello@thepatternissue.com. Include the email address used at checkout and a description or screenshot of what happened. Never send your card number or one-time sign-in code.
Access troubleshooting
- Check Spam or Junk for messages from The Pattern Issue.
- Use the same email address you entered at checkout.
- Open the newest sign-in email; older links may have expired.
- If access still does not appear, contact us with your purchase email.
Purchase questions
Issue No. 001 is a final-sale digital, online crochet pattern; no physical product is shipped. For an access problem or suspected billing error, contact us and review our All Sales Final Policy.